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Frequently Asked Questions
These articles cover the most common asked questions regarding Tortal's Online Learning Center.
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Courseware
This Category focuses on Courseware, the brains behind effective training. Articles Cover topics related to the Tort...
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Administration
These articles are intended for users with admin access.
Promoted articles
- LMS Best Practices
- Allow Pop-ups for Google Chrome
- How to clear your browser cache in Google Chrome
- Allow Pop-ups for Internet Explorer
- How to Update Internet Explorer
- How to Update Web Browsers
- Browser Autoplay Policies
- How do I find and log into my LMS?
- Enrolling into a Course
- What is a SSL certificate, and do I need one?
- How do I view my certificates?
- How do I view my transcripts?
- How do I launch a course?
- How do I view my enrollments?
- I'm receiving a Single Sign On (SSO) Error Message
- Troubleshooting Login Problems
- Flash and Courseware Issues
- My lesson is stuck or has frozen.
- I've completed a course, but now see the course under my current enrollments.
- I completed a lesson, but it did not register as complete.
- I paid for a course, but don't see it listed under my enrollments.
- When taking a quiz, there is no submit button.
- I'm seeing a yellow icon with an exclamation point next to the launch course button..
- Course Authoring Tool Webinar
- Uploading learning objects to the LMS
- Video Learning Objects - Privacy Settings for Embedded Content
- Learning Objects: Adding Instructor Led Training Sessions to your Courses
- Course & Catalog Image Grid Update
- LMS Welcome Video for 2020
- Gamified Assessments
- Managing Group Enrollments
- Verifying a Users Email Address
- Change Password for a User
- Learning About the Training Calendar
- How to create a SCORM learning object (also called lesson) AND modify it
- How Restricted Catalogs Work
- How to Create a Course Catalog
- How to run a report
- How to Import Users into the LMS
- How to Create / Edit a Course
- Adding a new user account to the LMS
- Does the completion of a course stay with a learner even if the course is modified (such as removing lessons from it)?
- Does the completion of a lesson stay with a learner even if that lesson is removed from one course and put into a new course?
- User Permissions - How to Control Super Administrators, Group Admins, and Learners
- User Permissions - System Administrator Access Level
- User Permissions - Group Administrator Access Level
- User Permissions - Standard Learner Access Level
- How to Configure a Course Catalog