Make sure to check your completed enrollments. Sometimes a learner is reenrolled in a course automatically, so although the learner did complete the course, they were re-enrolled after the fact.
Articles in this section
- Not receiving Email Notifications from Tortal.
- I'm receiving a Single Sign On (SSO) Error Message
- Troubleshooting Login Problems
- Flash and Courseware Issues
- My lesson is stuck or has frozen.
- I've completed a course, but now see the course under my current enrollments.
- Troubleshooting Tips: Completed Lessons not Saving Properly
- I paid for a course, but don't see it listed under my enrollments.
- When taking a quiz, there is no submit button.
- I'm seeing a yellow icon with an exclamation point next to the launch course button..