Users losing or forgetting passwords is the most commons request an Admin will handle. There are several tools available for Users to havle this independently, but sometimes there is a neew to reset a password quickly as an Admin.
How to Reset an Account Password.
-
Navigate to the Change Password for a User Wizard
This can be found by following Admin >> Users - Select your User, then Click Next to continue.
- Enter and Confirm the New Password
Uncheck the "Force User to Change Password on next Login" box to make this password take effect immediately. - Complete the Wizard to Save Changes
It is Best practice to then share this with your User via phone, or email, no automatic notifications are sent out.
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