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  1. Tortal Support Help Center
  2. Frequently Asked Questions
  3. Troubleshooting

Troubleshooting

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  • Not receiving Email Notifications from Tortal.
  • I'm receiving a Single Sign On (SSO) Error Message
  • Troubleshooting Login Problems
  • Flash and Courseware Issues
  • My lesson is stuck or has frozen.
  • I've completed a course, but now see the course under my current enrollments.
  • Troubleshooting Tips: Completed Lessons not Saving Properly
  • I paid for a course, but don't see it listed under my enrollments.
  • When taking a quiz, there is no submit button.
  • I'm seeing a yellow icon with an exclamation point next to the launch course button..
  • Basic User Troubleshooting
  • SCORM Lessons not saving on completion?
  • How to Clear your Browser Cache on a Mobile Device
  • Troubleshooting Slow Internet Connections
Tortal Support Help Center
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