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  1. Tortal Support Help Center
  2. Frequently Asked Questions
  3. Troubleshooting

Troubleshooting

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  • I'm receiving a Single Sign On (SSO) Error Message
  • Troubleshooting Login Problems
  • I launch the lesson, but can't see any visuals.
  • My lesson is stuck or has frozen.
  • I've completed a course, but now see the course under my current enrollments.
  • I completed a lesson, but it did not register as complete.
  • I paid for a course, but don't see it listed under my enrollments.
  • When taking a quiz, there is no submit button.
  • I'm seeing a yellow icon with an exclamation point next to the launch course button..
  • Troubleshooting Slow Internet Connections
Tortal Support Help Center